Kristofer J. Fenlason, Ph.D., an Industrial/Organizational Psychologist with 15 years of survey research experience, leads our team of consultants. DRC provides a full range of survey consulting services, from up-front survey design through in-depth analyses, management presentations, and follow-up action planning. Individual staff members offer expertise in qualitative research (including focus groups and one-on-one interviews), project management, systems design, materials, and report development.
At every step our research consultants advise on survey options and methodologies. When the results are in, we develop custom reports and presentation materials that communicate survey findings in easy-to-use formats. Some of our most important work comes after the surveywere experts at helping management take action for sustainable change.
Full Service Consulting
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Whether conducting a customer satisfaction survey, an employee survey, or a 360° feedback, our clients count on DRCs research staff to be up-to-date on the latest survey theory and practice, and to help select the best options for their survey programs.
DRCs client-focused teams reflect the importance we place on partnering. Teams have a wide charter to design and deliver solutions that meet your needs. Whatever the requirements, the team has the full force of DRCs experience and resources at its disposal. Each team is made up of a client segment leader, project account managers/data analysts, programmer analysts, research consultants and operational staff. Together team members deliver services and functions in a seamless, integrated process.