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Survey Division

Process Consulting

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Increasingly sophisticated research, data collection, and data management requirements demand an experienced, flexible partner. DRC has managed customer satisfaction surveys, 360 feedback programs, employee opinion surveys and other large-scale information collection and reporting projects for over 20 years.

Our process experts have developed a high level of expertise in every aspect of survey delivery from the best way to set up a Web survey to managing postal requirements to streamlining the reporting process. We stake our reputation on smooth operations that make survey research effective and trouble free.

Our project management teams—client-focused, cross-functional teams of professionals that ensure expert implementation—are the key to accomplishing that goal. Each project management team is made up of process, research, and technical consultants experienced in managing large-scale survey programs using cutting-edge technology.

Teams have a wide charter to design and deliver solutions that meet your needs. Whatever the requirements, the team has the full force of DRC’s experience and resources at its disposal. Team members work hand-in-hand with you throughout the project to ensure ongoing progress toward overall project goals, that individual tasks and milestones are completed according to schedule, and that there is clear communication between all parties.
 


Web Surveys
and Reporting

Summary of
Services

Articles and
Presentations


 
Customer Satisfaction

Employee Opinion

360 Feedback

Large-scale Info Management

Process Consulting

Technology Consulting

Research Consulting
 



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