With years of managing confidential databases for large-scale testing and survey research projects, including government research, we have fine-tuned our security systems, disaster recovery processes, and confidentiality procedures to be the best in the industry.
We enforce strict security measures to prohibit unauthorized access to client materials.
 | All employees sign a confidentiality and security agreement and ensure privacy of all data, at all levels, at all times.
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| All employees wear picture identification badges. Visitors sign in and are accompanied by a DRC employee.
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| Non-project personnel are accompanied by a project manager in the receiving, check-in, document processing, or materials assembly areas.
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| All incoming and outgoing shipments are “logged in” and “logged out.”
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| Client documents and products are stored in locked files when not in use.
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Data protection measures include:
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| Hardware. Servers and network systems are in secure, locked rooms with controlled key card access. Network redundancy protects data.
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| Data. Each user has a unique password that is changed every 90 days. Nightly, weekly, and monthly archive backups ensure against loss of data. We store one copy of all weekly backups in a secure on-site vault and a second copy in an off-site vault.
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| Virus Protection. DRC uses virus-scanning software at four levels: Servers, exchange server, E-mail attachment gateway, and workstations. Our vigilance in virus scanning pays off. We have no known instance of transmitting a virus outside our network, although we have received, scanned, and destroyed several viruses that have been transmitted to us.
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| Business Continuity. DRC has a number of contingencies in place to ensure continuity of service in a crisis or disaster. On- and off-site vaults protect backup data. We stock spare parts and components so that we will have minimal downtime in case of a hardware failure. In addition, we maintain a diesel-powered generator to provide a stand-alone power system, if needed.
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